All the CRMs are not suitable for all the business scenarios. So it is often important for businesses to understand the match of the specific software with the generic CRM segments. For example, some systems are made more for case management and service requests whereas some CRM systems may focus more on lead generation. We show you here how our software matches for the specific scenario. Higher the length of the bar, better is the match.
No workflow BPM software
Case Management Platform
BPM systems for small businesses
CRM Project Management
CRM Task Integration
Lead generation system
The CRM marketplace
During the course of my research I understood that despite the abundance of CRM providers in the marketplace, there are many drawbacks and missing components in the majority of products. CRM marketplace is a huge one. With 26 billion USD turnover it is the largest segment of SaaS market. 500+ CRM companies operate in this segment. Sadly more than 80% of the product miss the basic features required by the businesses. On the other hand businesses have become savvy and demanding. It is our observation that
- Businesses don’t want simple CRM systems – because they know such systems lack functionality
- Businesses don’t want free CRM systems – because they know these systems come with even basic features locked
- Businesses don’t want open source CRM system – because they know the cost of maintaining open source CRM is significant
- Businesses don’t want all function CRM systems – because they know, such systems are often a collection of different tools without any real integration
What businesses are really looking for is a functionally capable CRM / BPM solutions, at a right price point, with a reasonable simplicity.
The Solastis CRM Approach
SolastisCRM takes a systematic and a practical approach to the CRM solutions for enterprises. We have designed a comprehensive platform that enriches the processes of growing businesses by incorporating all vital sales and support functionalities in one robust package. Solastis CRM is designed as a CRM + BPM platform capable of digitalizing your sales as well as other business processes. With SolastisCRM we are pushing to solve the four important shortcomings in CRM tools currently popular in the market. The ease of use, cost-effectiveness, versatility in functionality and integrity of use. Solastis CRM provides organizations with a single stop solution that is easy to configure and is realistically capable of handling customer support aspects of any enterprise.