Maximize business growth with CRM for business management
Excel at managing your business – set up all your work on a single digital application that caters to your organizational needs.
What can you gain by using CRM for business management?
Use one solution
Streamline work across your organization by applying only one solution and get a better overview of what actions to take.
Assign tasks clearly and set visible expectations and deadlines. Minimize errors and achieve precise outcomes.
Manage work across departments and geographies
Simplify processes by tagging every case with the relevant organizational unit and specific location. Resolve cases with more clarity.
Why should you use Solastis CRM for business management?
Solastis CRM is a powerful business management tool - it is easy to configure, and it provides a centralized and accessible workplace for everyone. So, it is possible to monitor any case statuses related to any departments. At the same time, you can control authorization for specific departments as and when needed. With such multifaceted capabilities, you can tailor your customized needs with Solastis CRM for business management
Useful features of Solastis CRM for business management
Enable clear communication with a centralized email system
- Integrate any email service provider with Solastis CRM
- Use only one application to track all interactions
- Get all your messages extracted easily within your CRM inbox in real-time
- Attach any email to a relevant case automatically
Get more organized by classifying cases according to organizational units or territory
- Give more structure to your business processes using CRM for business Management
- Categorize any cases as per organizational units or geographical locations
- Authorize relevant personnel or teams to handle a specific case
- Control access to cases and establish a clear framework to achieve business objectives
Get valuable insights to fine-tune your business processes
- Audit performance throughout your organization using CRM for business management
- Spot areas for improvement and gain more opportunities for effective business management
- Keep tab of pending tasks and finish them within deadlines
- Know where to allocate more resources and where to could cut down costs
An advanced case management platform with which you can digitize any business processes. Create multiple case types for separate business processes.
Create sequential steps in your case.This ensures that the case is moving in an efficient and predefined order. You will also know exactly where case is stuck.
You can assign each task (within a case) to a different employee based on his skills. Automatically assign these tasks to CRM agents.
Solastis CRM provides rich functionality to design authorization roles to suit your exact needs. Full flexibility in defining objects as well as roles.
Emails are perhaps the most important aspect of a CRM system. Solastis CRM provides full email integration. You will never miss an important update.