Elevate your performance with CRM for team management
Make your teams more productive by bringing them together through collaborative CRM. Simplify teamwork and increase efficiency without any communication barriers.
What are the advantages of using CRM for team management?
Integrated digital setup
Get all your teams to work together on the same digital system and encourage cooperation
Avoid miscommunication and waste of any resources by empowering all your teams to communicate clearly to synchronize their efforts.
Get timely notifications
Provide different teams with timely alerts – when they must finish a task or move to the next stage to resolve a case. Make it easy for them to meet deadlines.
Why should you use Solastis CRM for team management?
Teams should find working together trouble-free, and by using Solastis CRM for team management, they can do so. As an easy-to-use solution, it can be implemented intuitively for different teams through a centralized digital system.
Enable cooperation among different teams from within the CRM and across geographies with Solastis CRM. At the same time, let team managers give access to the right people and receive comparable metrics from different territories.
Make teamwork an easy task with Solastis CRM for team management
Control access to cases and assign responsibilities clearly
- Designate the right people or a user-group for a case resolution
- Enable them to work together by giving them access to resources on a common platform
- Attach documents to a case for convenient collaboration using CRM for Team management
Use CRM reports to measure team performance across territories and different departments
- Segment teams based on organizational units and geographical location to maintain data privacy for clients
- Monitor the progress of every team and use metrics to compare their performance
- Let only relevant personnel have access to essential but confidential reports
Apply Solastis CRM’s capabilities across all processes in your organization
- Standardize how cases are approached and resolved to avoid any mix-up
- Customize CRM features to fit in your specific needs using CRM for Team management
- Use one central repository for all documents, reports, and data and make information available to all teams
An advanced case management platform with which you can digitize any business processes. Create multiple case types for separate business processes.
Create sequential steps in your case.This ensures that the case is moving in an efficient and predefined order. You will also know exactly where case is stuck.
You can assign each task (within a case) to a different employee based on his skills. Automatically assign these tasks to CRM agents.
Solastis CRM provides rich functionality to design authorization roles to suit your exact needs. Full flexibility in defining objects as well as roles.
Emails are perhaps the most important aspect of a CRM system. Solastis CRM provides full email integration. You will never miss an important update.