CRM System for India
Solastis is easy to use and easy to implement CRM system. You can use it as a digital workplace. Solastis is a right CRM System for India businesses
Why Solastis is a perfect CRM System for India Businesses
Get more out of your resources
Track the time taken to do a task and based on that distribute work evenly among employees and make the most of your resources.
Access data from everywhere
Store and centralize all your customer data on a single and secure platform. Use your data from anywhere without any fear of losing it.
Retain more customers
Gather and store comprehensive customer data to offer personalized service. Build customer loyalty consistently.
How is Solastis CRM different? Why is it right CRM System for India?
Solastis CRM is one of the most straightforward solutions available in the market today. It takes less than five minutes to start implementing Solastis CRM without any training or additional resources.
Solastis CRM offers business process management solutions. You will not need different tools to manage customer relationships and other work processes. You can make the most of your investment by getting a combined CRM+BPM solution.
Relevant Features of Solastis CRM System for India Organisations
Handle longer processes easily with a sequential pipeline
- Divide a longer process by dividing it into consecutive steps
- Visualize every step through a simple pipeline that will direct you to do proceed to the next step
- Handle different business processes efficiently at the same time by segregating them in cases as type in CRM
Increase clarity by assigning tasks to specific employees
- Assign a task to a person with relevant skills
- Make sure everyone is aware of who is responsible for a task
- Delegate a PIC for complex projects or tasks
Answer inquiries in real-time with an integrated email system
- Use any email service provider with Solastis CRM
- Manage all email communications within the CRM
- Track and get notified of all incoming and outgoing messages
- Answer customer inquiries promptly
In Solastis CRM you can manage a case like a sequential project as shown below
An Advanced Case Management platform using which you can digitalize any business processes. Create multiple case types for separate business processes.
Create sequential steps in your case.This ensures that the Case is moving in an efficient and predefined order. You will also know exactly where case is stuck.
You can assign each task (within a case) to a different employee based on his skills. Automatically assign these tasks to CRM agents.
Solastis CRM provides rich functionality to design authorization roles to suit your exact needs. Full flexibility in defining objects as well as roles.
Emails are perhaps the most important aspect of a CRM system. Solastis CRM provides full email integration. Never miss an important update.