CRM System for Indonesia
Solastis CRM is a powerful CRM + BPM tool. You can use it as a digital workplace. Solastis is the right CRM System for Indonesia businesses
Why Solastis is a perfect CRM System for Indonesia Businesses
Simplify work organization-wide
Use CRM for all departments in your organization. Add BPM functions to your CRM and integrate all work processes on one system for efficient work management.
Retain more customers
Gather and store comprehensive customer data to offer personalized service. Build customer loyalty consistently.
One solution to manage all your work
Track and convert leads, retain customers, manage workflows, control your costs and time and do more with a single CRM solution.
How is Solastis CRM different? Why is it right CRM System for Indonesia?
Solastis CRM offers business process management solutions. You will not need different tools to manage customer relationships and other work processes. You can make the most of your investment by getting a combined CRM+BPM solution.
Solastis CRM lets you use the email service of your choice. It offers full email integration – you can integrate any email or message with your project or pipeline and add changes as and when needed.
Important Features of Solastis CRM System for Indonesia Entities
Set clear goals with a centralized system
- Create a central repository for all data and processes
- Make it accessible to everyone so that all teams are on the same page
- Gain clarity to prioritize your tasks
Increase clarity by assigning tasks to specific employees
- Assign a task to a person with relevant skills
- Make sure everyone is aware of who is responsible for a task
- Delegate a PIC for complex projects or tasks
Simplify longer processes through sequential task management
- Break down longer processes into manageable smaller cases or tasks
- Do every task in a logical sequence
- Enable relevant employees to track every case type until its resolution
- Access all the cases in one place
In Solastis CRM you can manage a case like a sequential project as shown below
An Advanced Case Management platform using which you can digitalize any business processes. Create multiple case types for separate business processes.
Create sequential steps in your case.This ensures that the Case is moving in an efficient and predefined order. You will also know exactly where the case it stuck.
You can assign each task (within a case) to a different employee based on his skills. Automatically assign these tasks to CRM agents.
Solastis CRM provides rich functionality to design authorization roles to suit your exact needs. Full flexibility in defining objects as well as roles.
Emails are perhaps the most important aspect of a CRM system. Solastis CRM provides full email integration. Never miss an important update.