Always stay aware of your progress by organizing your work in sequential steps with CRM to track work status.
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Most CRM solutions do not organize a case or a process in logical steps. They consider a case or a process as one piece of work without any facility to break it down further. Through such CRMs, you can only know if a case is ongoing or resolved, but nothing more. Such functionality may not be enough because if you cannot track the progress of your work thoroughly, you cannot know the exact status of that work. You also cannot intervene when an ongoing case faces bottlenecks as you cannot pinpoint at which step of the case you should step in and make changes. It can get especially tricky for lengthy cases, as the sheer level of all the communication and activities can be quite confusing. So, it is far more beneficial to have CRM that has the tools to split your cases or processes in a logical sequence of steps to enable you to track the exact progress.
CRM for tracking work status can address the concerns mentioned above and provide you with deep insights. CRM to track work status is a versatile solution so you can define the sequence of steps based on your business needs. Once you establish the steps for a process, you can make them visible to everyone involved in the process and provide them with a clear direction to proceed. Also once the sequence is defined, it is visible for every case and you will instantly know the stage of each case.
See the exact stage of work for every case
When you organize a case into a series of sequential steps, you get more clarity and accurate data to make improvements. You can spot and resolve bottlenecks with ease.
Gain more clarity
Approaching a case on a step-by-step basis and making every step visible to everyone can increase overall transparency across your organization.
With Solastis CRM, you can systematically organize every case or process in an orderly sequence of steps. You can customize the number of steps as per your requirements. If a case is lengthy, you can add as many steps as you want and keep up with the case at every step. Once you implement Solastis, you can acquire precise and clear insights and decide on the steps that can be eliminated or improved and set the required pace for every case.
You never lose the sight of your work once you start using Solastis CRM to track your work status.