Solastis CRM Plus Case Management Platform, is simple to configure and does not involve any complex programming. As unlike many other CRM platforms that involve complex configuration steps, and high level programming, this platform is designed to be used by business users that come from non-technical background. So there is no added cost of hiring a technical resource in order to configure the platform for the user.
Anyone who is familiar with the internal business process can smoothly configure the application. The user just needs to add inputs regarding case type, organizational unit, territory, and the create the task template. The configuration tasks can be completed by anyone who is at the top level of the organization and has an insider’s view. The whole configuration task will not take more than 1-2 days.