Are you looking for a free CRM system? It might prove significantly costly in the long run. Free CRM often has lot of hidden costs. Check below few key observations on free CRM system.
Problems of Free CRM system
Free versions of CRM software are often limited in functionality. As you start using it, it will always prompt you to upgrade for more features. Often you will realize you can not operate within the limited of free version alone.
The paid versions of such companies are often costly. These companies typically have 5-6 free customers for 1 paying customer. Obviously if you become paying customer then you end up covering up the cost of all.
It typically happens as follows. You first sign up free system because it is free (And you just want to check out how CRM works). Then as business needs grow, you upgrade, and you become a paying customer. And then you realize, the functionality of the CRM does not really match with what you need. But now changing to a new system is difficult.
Low end systems
Since the emphasis of these companies offering free CRM, is to capture very low end, price sensitive market, they rarely invest on developing top of the line features. So if you happen to be using their product, chances are low that you will ever get to use top level business concepts.
Don't Put Yourself in a trap
Choosing the right CRM for your business is critical, and shouldn’t be based on cost alone. Be Extra careful with the Free CRMs. A wrong decision can hurt your business badly.
Try Solastis CRM
Solastis CRM is a functionally rich platform available at a reasonable price. It has many professional features which small as well as large enterprises can use.
Powerful Ticketing System
Create multiple case types for your different business processes.
CRM Tasks Integration
Create sequential tasks for each case, which your agents must follow.
Task Assignment Rules
Automatically assign tasks to specific users or user groups.
Multi-locational or multi-organisational business? Create suitable territories.
Selectively give access to your agents. They get to see what they need to see.
Full Email Integration
No more BCC or manual tagging of emails. Send email from CRM and receive replies in it.
Reports & Dashboard
Analyze the performance of segments, territories or case types.
Strong security features ensures that only right person is accessing system.