Implementing a CRM is an organization-wide task. For it to be effectively implemented businesses require every department to be on-board and accommodating to their newer and more thorough data collection, entry and retrieval processes. CRM is not just newer technology, it is a completely new business system and philosophy.
For every organization, the basics of implementing new CRM is the same, regardless of their target audience, type of product or services, number of customers or even the number of employees in the organization.
Unfortunately, when it comes to implementation efforts, some CRM sucks. They take days to implement, are difficult for users to understand, often involve complex programming, the creation of record types and so on. This saps the energy of your organization and your team.